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Redskinrob said: Fantastic 5 not working
0903uhu said: Why is not working ?
DEC1 said: I have emailed them and explained that there are several people facing the same problem. Will post an update when I have one
jguerns said: Thanks. I tried doing that days ago and only got a useless auto reply.
kloyd said: Same here. Is there a solution yet?
zfamily1 said: Fantastic 5 not working. Has been stuck on 00days 00hours etc for days.
As all of you are currently experiencing, you are able to open the Fantastic Five feature from the Power Up's menu, or you're seeing the countdown timer is stuck at 00:00.
You can see where the Fantastic Five feature is shown in the image below:
There isn't anything going astray within your game, however, there is something which is affecting this countdown display which is managed on our side.
I wanted to reassure you that although the counter display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.
Our Studio is closely investigating and working on adding a fix. We'll do our best to get this back on track as soon as we can!
I'll keep you guys posted!
Thank you very much for your feedback and, please, keep bringing it on!
Pounawea said: Dear community,As all of you are currently experiencing, you are able to open the Fantastic Five feature from the Power Up's menu, or you're seeing the countdown timer is stuck at 00:00.There is something which is affecting this countdown display and our team is working on a fix. But please remember that this is a display issue onlyWhat about my team's rewards?I wanted to reassure you that although the counter display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.Our team is working on it and, at the moment, I can already share with you that this display issue might be fixed with the next version of the game!
There is something which is affecting this countdown display and our team is working on a fix. But please remember that this is a display issue only
Our team is working on it and, at the moment, I can already share with you that this display issue might be fixed with the next version of the game!
DEC1 said:mine hasn’t been working for the last 5 days. It’s stuck on 0 time and won’t let me open it
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…