Why I’m not receiving lives from my friends. Please fix this. Thank you!

Chel_1984Chel_1984 Posts: 4
Please fix this asap. Thanks!

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Hi @Chel_1984
    We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

    Most likely, your game is not fully connected to the server. Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    Let me know. 



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  • Chel_1984Chel_1984 Posts: 4
    I did everything but still the same.
  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Chel_1984 said:
    I did everything but still the same.
    What device you're using for this game? 
    Are you playing the game on Facebook or Kingdom?
    Let me know..



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  • Chel_1984Chel_1984 Posts: 4
    I’m playing in kingdom.
  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    Chel_1984 said:
    I’m playing in kingdom.
    What device you're using for this game ?



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  • Chel_1984Chel_1984 Posts: 4
    Iphone 7
  • Sukanta_BiswasSukanta_Biswas Posts: 9,221 Superstar
    @Chel_1984
    Such a problem has been going on for a long time on the Kingdom platform and we already reported it. But we have no information about when this problem can be solved.
    During this time you can sync the game with Facebook. Levels will remain the same & you can get lives from Facebook friends.



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