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Lives disappearing

jbotbyl
jbotbyl Posts: 5

Level 2
in Support
I logged in to the game this morning and ALL my darn lives are gone, i had 10 and when i went to bed i had well over 120.. how do i contact support to get them back?

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @jbotbyl
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    The game is synced to the server every moment. Therefore, the number of your live may increase or decrease after each sync. If you play the game offline, the game will not be synced and the number of live will not change.
    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any questions then please do not hesitate to send me a message or posting on category.
    have a good day 
  • jbotbyl
    jbotbyl Posts: 5

    Level 2
    I wasn't playing it offline, I left game, shut my computer off, went to bed, woke up and I had lost over 110 lives! this isnt the first time this has happened either,
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    jbotbyl said:
    I wasn't playing it offline, I left game, shut my computer off, went to bed, woke up and I had lost over 110 lives! this isnt the first time this has happened either,
    You may not have noticed them, so once you check, your Lives will change every time you restart the game and You can't store them.😊

Hey! Would you like to give us your opinion?

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