Candy Crush Saga

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BlueToothFairy

Can you please remove THE ELDRED PRESERVE ad? It crashes the game every single time and won't allow to return to the level. Instead of extra freebie, you get stuck. So far it acts like a virus.

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Accepted answers

DeepshikhaSharan

Try reinstalling

Sukanta_Biswas

BlueToothFairy said:

I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie.

The problem has already been reported. You have to be patient and the problem will be solved.😉😊

All comments

DeepshikhaSharan

Try reinstalling

Sukanta_Biswas

BlueToothFairy said:

I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie.

The problem has already been reported. You have to be patient and the problem will be solved.😉😊

BlueToothFairy

I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie.

Sukanta_Biswas

Hi @BlueToothFairy
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

I will definitely send your feedback, to our CM. However, if you show me a screenshot of the ad, it will be easier for me to report.

Accepted answers

Sukanta_Biswas

BlueToothFairy said:

I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie.

The problem has already been reported. You have to be patient and the problem will be solved.😉😊

DeepshikhaSharan

Try reinstalling

All comments

Sukanta_Biswas

BlueToothFairy

Sukanta_Biswas

BlueToothFairy said:

I will send a screenshot as soon as I see it play again. Once it happened, every time it happens to haunt me, instead of actual video there is just plain black screen, with the business name in upper left corner, and play/stop button that does not play anything. The Eldred Preserve is a real estate firm selling property in Catskills. Not only I'm stuck on ridiculously hard level, I don't dare to ask for a freebie.

The problem has already been reported. You have to be patient and the problem will be solved.😉😊

DeepshikhaSharan

Try reinstalling

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