Haptics on iPhone 11 Pro Max

thelindssthelindss Posts: 1
Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 

Answers

  • mercerikmercerik Posts: 2,939 Legend
    edited November 5
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    @thelindss

    Hi there! Welcome to the Community!

    Do The  Following To Set The Sound And Vibration Options:

    1.  Go to Settings  > Sounds & Haptics (supported models) or Sounds (other models).

    2.  To set the volume for all sounds, drag the slider below Ringers and Alerts.

    3.  To set the tones and vibration patterns for sounds, tap a sound type, such as ringtone or text tone.

    4.  Do any of the following:

    ·    Choose a tone (scroll to see them all).

         Ringtones play for incoming calls, clock alarms, and the clock timer; text tones are used for text messages, new voicemail, and other alerts. 

         Tap Vibration, then choose a vibration pattern, or tap Create New Vibration to create your own.

    To Turn Haptic Feedback On Or Off

    1. On supported models, go to Settings  > Sounds & Haptics.

    2. Turn System Haptics off or on.

    Tip: If you’re not hearing or seeing incoming calls and alerts when you expect them, open Control Center, then see if Do Not Disturb is on. If the Do Not Disturb button is highlighted, tap it to turn off Do Not Disturb. (When Do Not Disturb is on, the Do Not Disturb icon also appears in the status bar.)

    Hope this helps!  


    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • bt3021bt3021 Posts: 1
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I also just upgraded today to the 11 Pro and was instantly annoyed to feel nothing ☹️
  • mercerikmercerik Posts: 2,939 Legend
    bt3021 said:
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I also just upgraded today to the 11 Pro and was instantly annoyed to feel nothing ☹️
    Hi there! @bt3021

    Welcome to the Community!

    Just follow my instructions above on how to turn the Haptic Vibration. This is more an iPhone issue and not Candy Crush Saga. If you have questions that I did not address above, you can contact iPhone Product Support. Their representatives are very helpful and accommodating.

    Hope this helps!  


    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I have the same issue. Tried the steps and still no vibration. 😔
  • mercerikmercerik Posts: 2,939 Legend
    rkay said:
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I have the same issue. Tried the steps and still no vibration. 😔
    Hi there! @rkay  Welcome to the Community! 

    Haptic Vibration issue should be reported to iPhone Support, not Candy Crush Saga Community. Go to iPhone Support at this link: https://support.apple.com/iphone
    From there, you  can get their toll-free number if you want to speak to a Live Tech Support.

    Thanks! 

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
    mercerik said:
    rkay said:
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I have the same issue. Tried the steps and still no vibration. 😔
    Hi there! @rkay  Welcome to the Community! 

    Haptic Vibration issue should be reported to iPhone Support, not Candy Crush Saga Community. Go to iPhone Support at this link: 
    From there, you  can get their toll-free number if you want to speak to a Live Tech Support.

    Thanks! 
    This is a candy crush issue because everything in my iPhone is the same. 
  • mercerikmercerik Posts: 2,939 Legend
    edited November 24
    rkay said:
    This is a candy crush issue because everything in my iPhone is the same. 
    @rkay

    What makes you think that? If you want your issue resolved, you will have to call the iPhone Technical Support. The iPhone Support Representative can walk you through the process. Make sure you write down the Case Number before the call ends as your reference just in case you have other related questions after you hang-up. 

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
    mercerik said:
    rkay said:
    mercerik said:
    rkay said:
    thelindss said:
    Now that I’ve upgraded from the XS Max to the 11 Pro Max the haptics option is no longer a thing? Can this be fixed? I’ve tried deleting the app and downloading but the vibration icon doesn’t even show up in settings. Just wondering if this is a common issue? 
    I have the same issue. Tried the steps and still no vibration. 😔
    Hi there! @rkay  Welcome to the Community! 

    Haptic Vibration issue should be reported to iPhone Support, not Candy Crush Saga Community. Go to iPhone Support at this link: 
    From there, you  can get their toll-free number if you want to speak to a Live Tech Support.

    Thanks! 
    This is a candy crush issue because everything in my iPhone is the same. 
    @rkay

    What makes you think that? If you want your issue resolved, you will have to call the iPhone Technical Support. The iPhone Support Representative can walk you through the process. Make sure you write down the Case Number before the call ends as your reference just in case you have other related questions after you hang-up. 
    I think that because it’s new. Obviously candy crush hasn’t caught up to the new technology that Apple has put out. 
  • mercerikmercerik Posts: 2,939 Legend
    edited November 24
    rkay said:
    I think that because it’s new. Obviously candy crush hasn’t caught up to the new technology that Apple has put out. 
    @rkay

    Haptic is not a New Technology. It has been used in several Applications including Robotics, Aviations, Virtual Reality and many others. 

    You cannot blame Candy Crush Saga with your issue. If this Game can change anything in your iPhone Settings, think what the Hackers can do with it. I have dealt with Apple and its Support People for years. I know how tight and strict Apple is when it comes to its Products' Security.  

    Hope this helps!

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
    Candy crush doesn’t give the option to turn on vibrate which makes it a candy crush issue
  • mercerikmercerik Posts: 2,939 Legend
    rkay said:
    Candy crush doesn’t give the option to turn on vibrate which makes it a candy crush issue
    @rkay

    I think you are giving too much credit to Candy Crush Saga blaming the App for anything that goes wrong.

    Have you tried calling iPhone Support at all? If you do, the representative will tell you that Candy Crush Saga cannot control your iPhone. 

    BTW, iPhone has its own Community as well. You can also chat with Support people there too. 

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
  • mercerikmercerik Posts: 2,939 Legend
    rkay said:

    @rkay

    You cannot depend on "Hear Say". As I have said, if you want your issue resolved, you have to go to the right place to have it done. We can argue all day long. You can throw in anything like a "Hear Say" from previous postings. Why not ask yourself "what makes sense?". Why not deal with Apple who knows their product well? What have you got to lose? Why waste your time on "Hear Say"?

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
  • rkayrkay Posts: 8
    I think you’re wrong. Like the previous person mentioned. Thanks for your input. But you’re wrong. 
  • mercerikmercerik Posts: 2,939 Legend
    rkay said:
    I think you’re wrong. Like the previous person mentioned. Thanks for your input. But you’re wrong. 
    @rkay

    Good Luck!

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser. (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Levels 5500 - 5900 on YouTube Playlist: https://www.youtube.com/playlist?list=PLL7vu6Jj2SjF4LgrkaLxz08cSQEdGD0VA
    Lower Levels are also available on YouTube Playlists. Please visit my YouTube
    CHANNEL URL: https://www.youtube.com/c/merlstrom
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