Hi @Toffee2
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
You are probably playing the game in the Kingdom. In fact, the Kingdom platform is very old and King has not been giving any updates there for a long time and there are plenty of pending problems, which are unlikely to be resolved.
I would tell you to play the game in sync with Facebook, where you will find many interesting features, including advanced platform. Your game progress and Gold bars will remain the same.
You will get lives updates from your real friends without any problems.
If you need further information, please ask me.😊
Welcome to the Candy Crush Saga Community
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