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As I can recover my advances in candy, I know that I have damaged the cell phone what I have to fix
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@Stefania_MoyanoWelcome to the community.You have to secure your game at King before.Attached a link. If you do not have this yet, there is a second link
https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view/p1
https://community.king.com/en/blog/discussion/246685/moving-game-progress-to-a-new-device-android#latest
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