Hi @Bob_Kenneally
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
We're sorry for your problem. Which browser you're using for the game?
Are you playing this game through Facebook / Kingdom platform?
Let me know, I'll ask you to do some troubleshooting checks.
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.