Hi @cptkidd
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
Most likely, your game did not sync with the server after level 502. Again for Slow Internet, you may have this problem. Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know..
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Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
