Stucked at level 65 - tooth fairy is ok

Question

Hi,I play Candy Crush on my computer and I'm stucked at level 65 since friday.It seems that I won't pass 
to the next level, nonetheless the countsown of the tooth fairy is on 00:00:00. How can I pass to the next levels, the next world ?
Thanks forward for your feedback and response.

LILALOUUUUUUUU · Answer

Thanks for your replay and tipps.But that's not it - I tried all things...It's weird and sad 'cause now I won't be able continue playing. :'(

bearwithme · Answer

Hello @LILALOUUUUUUUU and welcome to our wonderful community.  Since the counter is at zero you should be able to progress.  I find that sometimes my game gets hung up so here are a few simple things you can do -
- make sure you have the latest version of the game
- clear the cache in your computer
- then restart your computer and open the game again.  
Hopefully that will clear up the problem, but if it doesn't please tag me and let me know and I will see what else we can do to help you out.