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why I have a black screen

sosodu01
sosodu01 Posts: 2 Newbie
in Support 

hello, for a few days I can not play candy crush anymore I can just turn the bonus wheel after it's black screen help me please
Flag · Helpful 1Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Hi @sosodu01
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    We're very sorry for your problem. I will need some more information to answer you so please help me with the correct informations.
    What device you're using for the game?
    Did you connect the game to Facebook or the Kingdom?
    Show me a screenshot about your problem.
    Let me know, I'll ask you to do some troubleshooting checks.
    Flag · Helpful Sweet Love Haha

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