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Lives are not being sent when friends request this
Hello @Jan_de_Wee Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game! I am assuming that you are talking about the Candy Crush game!
If so, there is an issue with this feature, and it was already reported to the Candy Crush Studio and they are looking into if and working for a fix 👍️
Can I request you to go to this main thread and post your complaint there ---> "Issue with Lives" along with below details...
1) Device you are using; (2) Logged in through Facebook OR Kingdom account; (3) Version you have.
Since I am redirecting you to the main thread, I will close this thread as the team would like to keep all the complaints in a single place.
Hope this made sense! Thank you for your patience and understanding! Have a great day/evening! 🌺
when i get lives in my mailbox . they are taken away ..when i get 5 more it will take up to 10
Hi @Jan_de_Wee There is a known issue with Lives and mailboxes and it is being investigated. Please see HERE for updates
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
