"There was a connection error. Try again in a bit"

Alaska_

I getting red signal no connection or no rewards. why?

Sukanta_Biswas

Hi @Alaska_

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.

In that case, you must uninstall and reinstall the game app.There is no other way. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.

If you can't find it, tell me again.😉

Alaska_

I got it thanks. give me some candy?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/599354#Comment_599354

I am so sorry because the lost boosters is not refundable. You can win lots of gold bars and boosters by joining the Community's Competitions.😊

Crazy Cat Lad

Thanks @amypeake206 !

This issue is being looked into by tech team. Hopefully it will be fixed shortly.

tequibabe

I cannot login my progress in Candy Crush saga.

this problem is with my email and facebook account both.

JEANNELATHROP

For the past 3 days none of my device will show my profile. I do not use Facebook. the error message I get is "There was a connection error. Try again in a bit". The internet is not down. What up?

AbhinavSargar

Hi @JEANNELATHROP

Welcome to the Community,

Try following steps to Troubleshoot -

¶ Check Your Internet Connection. It might be the cause of your problem.

¶ Try Playing over Wi-Fi , check that your full game occurs.

¶ Click here to if any above solutions haven't worked.

@Pounawea @Community_Team will help if any of the above solutions didn't worked for you.

I hope your problem gets solved.

Have A Nice Day!

Sukanta_Biswas

Hi @tequibabe

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

Show me a screenshot of the problem you're experiencing while logging into the game.

For instructions on how to take a screenshot please visit here.

https://www.take-a-screenshot.org/

jankaHraska

I also have the same problem. I’m trying to conect all day... I won first place in the weekend competition and now I’m going to lose all boosters 😫😫😫😫😫😫😫