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Can I change I email address without losing my game progress?
Hello @sreeyan🤗 Hearty Welcome to our sweet King Community!
If you can post a new question, we can discuss and I will be able to assist you properly. Please use this link (click on Green letters) --> Ask a Question in Candy Crush Saga
Thank you & have a great rest of the day!
I will close this thread as it is old!
How should i do on my mobile
Yes you can update email address without losing progress.
Hi @Ada_Edna16 and welcome to our Community!
Yes you can change the email address and password on both your Facebook and King account without losing your game. You will need to log out from the game and log back in after the login details has been changed.
To change the email on your King account you will need to login to the account on King.com on a computer. Then go to settings and account.
Hi@Ada_Edna16 . Perhaps, if you sync these..
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…