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Level 1
I was playing the game for a long time and after the newest update the game started to shut down. When i open the game i only see the loading screen and the game closes. I tried to clear the cache and stopped all the apps in my dervice and rebooted my dervice and tried again but nothing changed. I have no connected account to candy crush saga and i dont want to lose all my process. What should i do?
Hello @hellothere111 Hearty Welcome to our lovely King Community 🤗
It looks like you have posted the same question in 2 game categories!
Here is the link for the question you have posted in Candy Crush Saga Support section ---> https://community.king.com/en/candy-crush-saga/discussion/299367/candy-crush-keeps-crushing-down#latest
Please click on above link (Green fonts) to head to that question and receive the help. One of my friends @kiara_wael has provided a link with some trouble-shooting tips.
Please do try those steps and post back how it went OR if you need further assistance.
** As per Community Guidelines, this thread will be closed considering it as "Duplicate Post"!
Hope everything goes well and you will enjoy your game again! Have a wonderful rest of the day 🍬 🍭