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I can’t send nor receive lives via Facebook πŸ‘‰ Update your game!

Pounawea
Pounawea Posts: 4,512
edited October 2020 in Support

Dear Candy Crushers,

Facebook recently made a change to its platform, and this means that you might experience issues when sending or receiving lives.

But do not worry! A fix for Candy Crush Saga is ready, so please make sure to update your game to the latest version on your device.


Here are a couple of handy guides on how to keep your apps updated on Android and iOS.


In case after the update you are still experiencing this issue, please comment below!


Have a delicious day and happy crushing. 🍬🍬

Β«13456741

Comments

  • ayumitanaka012
    ayumitanaka012 Posts: 9

    Level 2

    Thank you for the update β€˜

  • Thanks @Pounawea

    Hopefully it doesn't affect us too much πŸ™

  • Arihant01857
    Arihant01857 Posts: 1

    Level 1

    Dear Candy Crush Manager,

    With respect l am not getting win moves in free . It is asking for 7 gold bars the 48 hrs timer has been dissapered so kindly look through it .


    My username Arihant $


    THANKS

  • MECHELLE51
    MECHELLE51 Posts: 1

    Level 1

    I am on level 7711 and every time I click on it to play it tells me that I don’t have enough target levels available πŸ€¦πŸ½β€β™€οΈπŸ€¦πŸ½β€β™€οΈπŸ€¦πŸ½β€β™€οΈAnd level failed without me ever playing it. I am so disgusting with this because I’ve loss 7 lives 😑😑😑😑😑. What is the darn problem?????

  • Pounawea
    Pounawea Posts: 4,512

    Hello everyone!

    First of all, warm welcome to the Candy Crush Saga forum!

    @MECHELLE51. In regards to the level 7711, thank you for sharing this information with us and apologise for any inconvenience. With the help of the Candy Crushers community and the reports received, we've been able to correct it and the not enough orders target message should not be appearing anymore. Please check out the information posted HERE.

    @CookieKirby. Thank you for this information. I'll pass it on to the Studio.


    Have a delicious day everyone and happy crushing. 🍬 🍬

  • Lizanbe
    Lizanbe Posts: 1

    Level 1

    I can send lives but can't receive lives. Can you help?

    My game and phone is updated.

    Thank you

  • sauren
    sauren Posts: 284

    How do I update my game to the latest version?

    I use Candy Crush Saga directly through the Win10 app on my PC.

    Please be exact in your answer.

    Thank you.

  • RuthMcG
    RuthMcG Posts: 1

    Level 1

    App is updated and i can no longer reveive or send lives on facebook. Please help

  • Chelsea27
    Chelsea27 Posts: 1

    Level 1

    Hello,, my candy crush doesn't have an update in the play store. I'm logged in through Facebook, but I'm not syncing with Facebook friends or seeing their rank in levels.

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