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bonuses not being deposited

Randi_Chikofsky
Randi_Chikofsky Posts: 3

Level 1

edited October 2020 in Support

Why are my bonuses not being deposited in my store of them? Just got bonuses given for team score and they are not in my bank.

Answers

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Please log out, update your game application, restart your device and login again. Check again if you get your rewards.

    If not then you need to contact directly to player support from the settings of your game application. By contacting directly will provide player support the required data from your game and hopefully they will take a positive action in your favour.

  • Freddy_
    Freddy_ Posts: 68,477

    @Randi_Chikofsky Hi and welcome, For any missing rewards please contact customer support from your game and they should help you with this

    Go to settings / cog wheel and click on question mark and send them an email

    Hope this helps

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