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On the phone I am at level 5871, but on the laptop, my end appears, at 2812! From today I can no longer play at the real level (the one I am on the phone), what can be the problem?
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Hi @viktorian and welcome to our Community!
Your game may also have switched back to the Flash Player version and therefore not synced. Check this page HERE for help on this.
Welcome to Sweet King Community! 👑
You can find your similar problem that you can follow these steps of this problem that I hope this helps :
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Hi and welcome to the community.
Please if you are using a browser to play on the laptop clear cache/ history and try again. And if you are using an app. Then log out, update your app, restart your device and login again. Try to play and complete a level to perfectly sync the progress.
Follow the details in the below link.
https://community.king.com/en/blog/kb/articles/461-why-is-my-progress-different-on-2-different-devices
@viktorian Hi and welcome,
Try checking for a game update and then logging out your game and restarting your device then log back in. If playing via an internet browser also clear your browser cache
Please see post below on reasons you can have two different levels on two different devices
Hope this helps