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I have not been able to load Candy crush saga for 3 days ?
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
And it’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Yes the issue has been fixed. Just clear the cache / history of your brpwser and restart your device. If still not working you may change the browser.
If playing through mobile device please logout, update, restart and login again and check if it solves your case.
Thanks.
Please make sure to restart your device so the recent fix can take effect.
Hi and Welcome to our Community
Another fixed the game should now load for all players, but if you still have issues, please email our Player Support about this from HERE.
Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.
@jonpeppers Hi and welcome, please check you game is up to date and log out and restart your device, also if you are playing via an internet browser please clear the browser cache, and see if this solves your issue.
There was a problem with people not being able to get the game to load but this was fixed with an update, so if this does not work you will need to contact customer support and you will need to use the email you used for the game or you will get an auto reply
Hope this helps
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I recently downloaded my Candy crush Saga after about 5months and I am seriously dissatisfied with the ads. They don't work anymore for freebies and it's just taking my time and data. Please help
Is there a Facebook page or site that offers power ups or boosters for free... and or is there a redeeming code site
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I have been on this level every day for about 10 days and cannot get anywhere close to completing it!!! I have YouTubed it and it is a different looking level. Please help. I am thinking of deleting the game
Need boosters and extra moves by watching ads
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
