candy crush saga app on my laptop

Pandamota

I loaded candy crush saga app on my laptop ( windows 10 ) and after installing, I cannot open it.

Freddy_

@Pandamota Hi and welcome, I would try uninstalling and reinstalling the app again to see if this solves your problem, If not can you tell us if you are getting any error messages or what's happening when it tries to load

Thank you

Pandamota

I uninstalled and reinstalled the app but still it loads up tofirst page but fails to launch game.I then tried to get it through king.com and i get the following message.

"' your computer appears to be correctly configured but the device detected or resource (king.com)is not responding"

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1138988#Comment_1138988

Hi and welcome to the community.

Please try to look for updates for your windows 10. Also check this below troubleshooting tips.

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

Thanks.

wykoon

Hello @Pandamota and good day to you.

Understood that your app didn't work after installing in your laptop. Aside from the above suggestions, have you tried restarting your laptop after installing/reinstalling the app? If not, please do so in order to refresh the app.

Please let us know if any of the above solutions help or if you have any other issues.

Thank you 😃