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Hello there @joehagenberry and good day to you.
Noted on your issue mentioned above but the info you provided is not enough for me to help you. Do you mind to post a screenshot/print screen here so I can see the message that you've received?
After you have taken the screenshot, upload it by clicking on the second icon from the left at the message box and select the file you want to upload or just copy and paste the image in your message box.
Please come back to us.
Thank you βΊοΈ