Lives not loading and wheel is away

ronnocayna

Lives aren’t liading and the wheel to win moves is away where has it gone

Freddy_

@ronnocayna Hi and welcome, The Free spin wheel feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

There is currently an issue with sending and receiving lives that is being investigated at present but we have no time frame on a fix for this at present

Thank you

Greymane

Hiya there @ronnocayna have you tried logging off first, clearing your device cache and logging back in to your game.

Freddy_

@ronnocayna Hi and welcome, The Free spin wheel feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

There is currently an issue with sending and receiving lives that is being investigated at present but we have no time frame on a fix for this at present

Thank you

ronnocayna

Thank you

CEG-2

I cannot begin to express my displeasure around the removal of this feature. Slowly, one by one, all the extras that made this game “playable” and fun are being taken away. Most frustrating, it is not as though they are being replaced with new fun things.