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For days now I have been unable to buy anything. When it comes to the payment screen all I get is a blank white screen.
I am closer than I've ever been to winning an impossible level but can't buy gold bars to get extra moves. It's so frustrating!
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I've done all the recommended fixes and am still unable to purchase gold. I get an error message which says we are working on it. 2 days now
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
@Ratlady444 Hi and welcome, Please check your device and game are up to date, If playing via an internet browser clear your browser cache. Log oout and restart your device and then log back in and see if this resolves you issue
If not please come back and let us know what device you are playing on
Thank You