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My Candy Crush shop is not working.... It is not at all showing anything šŸ„ŗ.I am in trouble. Help me

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Sayali_
Sayali_ Posts: 8 Level 2
edited April 29 in Support
Screenshot_2021-09-17-10-16-20-029_com.king.candycrushsaga.jpg
Screenshot_2021-09-17-10-16-06-080_com.king.candycrushsaga.jpg

My game ID 11574335165...help me

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Best Answer

  • kiara_wael
    kiara_wael Posts: 146,084 Candy Moderator
    Answer āœ“
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    Hi and Welcome to the King Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete informationĀ HEREĀ 

    or Please email Player Support about this so they can investigate this.

    If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

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