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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
Iāve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
Yep, same for me. Only portrait mode now which is horrible. Not going to be playing Candy Crush for much longer if it does not get fixed š¤¬š¤¬
Dear developpers it would be real nice if someone would answer us on this issue I will not play wiith a game thar has a pieces of blocks hidden or doesnāt have a friendly user friendly interface on my IPad. So ar least can you tell us that you are working on the issue?
Hate portrait mode. Will stop playing and purchasing if not switched back How rude I should have the choice. Have been playing for about 9 years.š«
Need landscape backā¦ hateful playing on portrait on iPad
Playing in Portrait on my iPad is not how I want to play the game. Why change it? If I wanted portrait I would have played on my iPhone. Bring back landscape.
Please change back to allowing landscape mode when playing!!!!!
Hi @blueshirt you have already raised this issue in the discussion below.
Please note that you aren't the only person suffering from this unwanted change as you can see below
Why has the orientation been fixed in Saga? 8,000 levels in on an iPad, now an unnecessary change?
have you been bought by Microsoft? They are usually that sort of prescriptive
You will lose many players because of this issue. Please return the game to how it was so I can play in landscape mode again. I will check back in a week and not play till then.
Hate the change in orientation!
Same problem.
I have the same issue. Cn you please fix it.
It would be nice to hear back from the developers on this!
Why has the orientation been changed? This is outrageous. I use a Samsung tablet and on android so nothing to do with an Ipad/iPhone. I have it locked on landscape and it changes as the game starts. U have ruined this game. Change it back now please. I am extremely upset.
Changed mid morning yesterday, fine before went to make a coffee and then ā¦.. portrait mode ahhhhhh š«
So very annoying if I wanted to play in portrait mode I would turn iPad! Now no choice at all as wonāt alter. Unsure if will continue playing as very irksome to alter set up each time want to play for a few minutes.
Thank you very much. I called the moderators and they will help you further!!! Good luck
I did this and restarted my iPad issue still exists
Hello and welcome
Ā Can you please close your game and clear the cache and reopen?
If something doesn't change, please get back to you. I am happy to pass it on.
@kiara_wael @Sukanta_Biswas
Ā I will be happy to pass on your question!
Hope you get your answer.
Good luck and a nice day
@Crazy Cat Lad
I have the issue VERY ANNOYING change it back let me choose as before
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I donāt want to play this game anymore as you have changed the view!!!!! WHY???? i]I play on my iPad and I want the landscape view as that is how the screen tilts. Also what is with the chocolate box that has not been fixed since September????? This is not an enjoyable game experience.
Hello @rayezee1 , Welcome to the King Community!
In the link below you will read a discussion by fellow players. It may offer suggestions or you may want to add to the discussion
Just tap the words - view post ā¤µļø
Do we have dates yet confirmed for landscape to return for iPads?
Hi @blueshirt , no date confirmed yet
I am staying tuned in here, patiently waiting to learn more
when is the landscape mode coming back? If itās staying in portrait mode for iPads, I will be deleting after many years and level 5212 š
Why have you taken away the ability to play candy crush on an iPad in landscape?
this directly 8mpacts on the accessibility of the game as it is more difficult to hold and play for some players, including me.
please fix this. If it isnāt fixed some of us will be forced to stopped playing.
Hello @VioletKat , welcome to the King Community!
one moment please
HelloĀ @VioletKat , welcome to the King Community!
Please stay tuned to the information in the link below
It is known to our game team and we keep checking the link for more info
Eek, sorry to hear that. Sounds like it should be resolved in a couple weeks for you, sorry for that :(
Any update on screen orientation? Anyone?
When will candy crush go back to landscape mode, have asked this before and told 4 weeks game not enjoyable in portrait mode
thank you
anne
Any update on when the orientation will be fixed for iPad?
Hi, seems ages now, can anyone advise when the orientation for iPad CCS will be fixed?
Itās still portrait ode on my iPad fix it now
portrait is my only option
Hi and welcome to the King Community
Please check this page for Informations
Please please, when are you going to sort out the orientation issue for iPadās. It is so frustrating and the top of the screen icons are cut in half. They are not properly visible.
Please sort this out soon.
thank you, one very annoyed player šš
Thanks for the feedback, will pass this to the Game Team, and for more Information please check this page
Been a month now and still not changed, ridiculous š”
Yes, I find it frustrating to play on my iPad too! I just stick to my phone usually, LOL
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
