Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
❌ Temporary Connection issue 11 January 2022!
Options
Crazy Cat Lad
Posts: 14,123 Community Manager
We are experiencing a temporary connection issue which is affecting Candy Crush Saga and many other of our games at the moment.
This issue may give various connection errors with events, purchases, video ads or connecting to your game account (Facebook and King account).
We are working on a fix and to get everything back on track and counting on having this sorted out shortly.
Thanks for your patience!
Purchases!
If you made a purchase and didn't receive your purchase because of this connection issue, you should receive the items automatically when the incident is over.
In case your purchase do not get delivered, please request for a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.
Best Answer
-
This issue is now fixed and all games are connecting and working as they should!
If you didn't receive your purchase because of this connection issue or did lose any purchased items, please request for a refund or email our Player Support to get this corrected. Find more help on purchase issues and refunds HERE.
Answers
-
Playing Candy Crush Saga on iPad Mini (iPadOS 15) and experienced issues, cannot connect to server. The gold bar button keeps loading.
I was taking part in Fast Race. I had already finished lvl 1520 at 22:03 HKT, and haven't receive any gold bars from Fast Race.
Please fix the issue ASAP
-
This discussion has been closed.
