Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
When I get to the end of the number of lives and want to continue, it no longer will allow me to use my gold bars t continue playing
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in
Please feel free post in new thread since this from 2022. Thank you
I am having same problem .I have 77 gold bars ,but nothing happens when I click on them
Also I always get a message ....Not connected to the internet ...refresh when internet is working fine
Welcome to the King Community.🥰
You may not be able to use your stored Gold bars during the game if your game is not fully connected to the server or the Internet is disconnected. However if you are still facing the same problem then you can get the solution by following the steps below.
Check app update - Log out game - Restart device - Open game and Log in.
Please let me know if you can't find a solution through the steps.
Thank you.
Try checking your internet connection.
If that doesn't work exit and enter the game
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…