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Hello, I have changed my facebook account for a new one and all my progress is in the previous one, how do I recover my progress with my new facebook account?
Thank
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Hi @YesidR and welcome to the community! I will try to get you back on track. First of all, do you have a King account? If not, create an account by using an email address and password. Then open the game using your King account. Once you are in there if you are on a mobile device it should sync your old account with your King account. Then you have 2 choices. You can continue playing through King which is my choice because Facebook had too many glitches in the past so I gave up playing that way. Or if you want to connect your new Facebook account then you need to get your King account number and this is how you do that.
Once you are logged in go to your account and at the top you should see the King logo. You will double click on it and your user ID # will be there. If you can, do a print screen to have just in case you need it again. Once you have your number you are going to complete the contact form from HERE. Click on the HERE text and it will open up the contact form for you. Give them your user ID # and explain that you would like your progress transferred to your new Facebook account. They can go into your new account and bring you back to your current level.
So now the option is yours - to create and play through King or contact them with your user ID # and tell them that you want to play on your new Facebook account and they should transfer it. They will respond with a bot email but it should have a ticket number on that. You can reply to that and they will take care of it for you. Please let me know how you make out.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Hello Candy Crushers - I know it may be hard to believe, but Candy Crush Saga has reached another milestone - Level 16,000!🏆 Time sure flies when you are having fun! So come join your friends and celebrate this latest milestone by posting a screenshot of your game map showing your avatar and that you have successfully…
I have found it hard to clear level 18740 without boosters.
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
