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When I open the event tab, only sees piggy bank but no winter cup ? Please help new here
What device are you playing on, Missus? Is your game up-to-date?
Got Discord or Messenger where we can chat?
Hello Doondie. I don't have the Winter Cup, either. I only have the train where you win a reward for completing 10 tasks. I don't have any of the events you are showing in your events section. I've done everything suggested, and nothing works. I was there at the exact time the event started, to be early. Nothing. Can you help me? I'm so confused! I'm well over level 3000, so I did all the lower levels. Thank you for reading. And Happy holidays to you!
Hello, Mr. Newbie,
And welcome to the forum! 😝
You need to do any (lower) level in order for your Events tab to refresh. However, although it's not specified anywhere, it's possible the Winter Cup is not available to players such as your lowbie self. What level are you at? 🤔
As advised above, make sure your game is up to date. If it's not, the Winter Cup will simply never load up for you. There's also this "first come, first served" rule but it doesn't appear to be a problem, as I just entered the qualifier round to check how it all works. It's totally like the anniversary Candy Cup event, except there are no 2nd chance rounds.
After doing any level to refresh your Events tab, you need to restart the game. You will then be able to do the mini-challenge that takes you into the first round which is still ongoing. The event should've appeared in your Events tab by then.
I'll tag @QueenB here to hopefully get an answer to the question whether there are entry requirements such as a minimum level.
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date
I don't have the event! Find more info HERE!
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hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…