‼️ BUG: After update, some levels impossible to pass with 3 stars

hyxxa

I'm a new player, and as I was getting started I noticed that on level 16, I can't get past 1 star no matter what I do. I understand that it is labeled as a hard level, but I looked it up and many other users are having the same issue on level 16. Specifically, their combos and matches are not scoring after the update. After reading this page, I am certain that it's a bug:

https://community.king.com/en/candy-crush-saga/discussion/386312/level-16-3-stars

It has been reported and remains unsolved. Considering that it is such an early level, it's a bit frustrating -- however, I understand things like this happen and will move on from now. Here is the page for the reported bug.

https://community.king.com/en/candy-crush-saga/discussion/386066/issue-matches-combos-not-scoring-after-updating-my-game

Doondie

Salutations, new player,

And welcome to the community hub! 🌞

As you have discovered yourself, this is a known issue. One that King refuse to address. Moreover and to make things worse, they took out current points from the level UI, so we can't know how many points we've got until we're done with the level.

This level in particular has nothing to destroy other than candies, so one can't get points for stars, as candy combos no longer give points due to either a bug, or a secret change they never told us about.

Maybe @QueenB will finally investigate why we no longer get points for matching candies. At the same time and contrary to any logic, a casual level such as 6,000 lets you get millions of points with just a few moves.

Happy holidays, @hyxxa! 🥳

Doondie

Salutations, new player,

And welcome to the community hub! 🌞

As you have discovered yourself, this is a known issue. One that King refuse to address. Moreover and to make things worse, they took out current points from the level UI, so we can't know how many points we've got until we're done with the level.

This level in particular has nothing to destroy other than candies, so one can't get points for stars, as candy combos no longer give points due to either a bug, or a secret change they never told us about.

Maybe @QueenB will finally investigate why we no longer get points for matching candies. At the same time and contrary to any logic, a casual level such as 6,000 lets you get millions of points with just a few moves.

Happy holidays, @hyxxa! 🥳