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Game freezing!

King_admin

This discussion was created from comments split from: My Candy Crush Saga keeps freezing on the load screen & I don’t know how to fix this problem.

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kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback . Please check this page

https://community.king.com/en/blog/discussion/250219/game-having-crashing-or-loading-issues

DANDER1011

Having an issue on Samsung S21 Ultra, was playing game fine earlier, and now it’s frozen on the loading screen. Tried clearing cache, uninstalling, restarting phone all to no avail. I’m over 4500 levels in and getting withdrawal symptoms lol. My software updated this morning on my device. Please help.