How was this possible?

magrart

Last cherry and last line combo ready to go.

kiara_wael

Hi and Welcome to the King community

Try to force closed Apps and log in again . Please check this page for more Info

https://community.king.com/en/candy-crush-saga/discussion/363074/%EF%BB%BF-%EF%BB%BFcandies-not-getting-crushed-when-matched-at-the-end-of-level

In case you used any purchased items on the levels that didn't get saved correctly becasue of this issue, Player Support will also be able to compensate for any lost purchases.