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can't purchase from shop. What can I do?
King_admin
Posts: 3,722 
in Support
Comments
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I am registered under an old email that I can no longer access. When I try to purchase from the shop I get an error that says, " An error occurred while processing your purchase. Your order has been submitted but is taking longer than expected to process. You will receive an email when your order completes". I haven't received anything. Still can't purchase from shop. What can I do?
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Hi and Welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
and Feel free post in new thread since this post from 2020. Thank you !
