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can't connect to app store

Quin1
Quin1 Posts: 2

Level 1

edited February 2023 in Support

Why can't I connect to appstore

Comments

  • QueenB
    QueenB Posts: 15,323

    Hi there @Quin1 😀

    Are you connected to a strong Wifi? Can you try switching from Wifi to mobile data and see if that helps?

    Try also restarting your device and see if that helps! By the way, do you only get a connection error message when trying to connect to the store?

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