Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Did not update the app or switch devices but I lost all my gold bars (about 111). I logged in using Facebook and noticed that they were just gone.
Hello, Mr/Ms Newbie,
I'm going to assume you have a King account that's linked to your Facebook account. Correct? Is anything else missing - levels, boosters?
Loss of gold bars recently happened to a forumite after the game linked their existing Facebook created account with their new King account. Support restored most of their gold bars, as they weren't that many to begin with.
You should therefore also write to Support (<- link). Just don't give up if they tell you can't help you. Reply back and insist that it wasn't your fault.
If Support don't help you and you feel like chatting, feel free to drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy).
Good luck! 👍
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
New here? Sign in or create an account to join the fun.
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
