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Did not update the app or switch devices but I lost all my gold bars (about 111). I logged in using Facebook and noticed that they were just gone.
Hello, Mr/Ms Newbie,
I'm going to assume you have a King account that's linked to your Facebook account. Correct? Is anything else missing - levels, boosters?
Loss of gold bars recently happened to a forumite after the game linked their existing Facebook created account with their new King account. Support restored most of their gold bars, as they weren't that many to begin with.
You should therefore also write to Support (<- link). Just don't give up if they tell you can't help you. Reply back and insist that it wasn't your fault.
If Support don't help you and you feel like chatting, feel free to drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy).
Good luck! 👍
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
