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Did not update the app or switch devices but I lost all my gold bars (about 111). I logged in using Facebook and noticed that they were just gone.
Hello, Mr/Ms Newbie,
I'm going to assume you have a King account that's linked to your Facebook account. Correct? Is anything else missing - levels, boosters?
Loss of gold bars recently happened to a forumite after the game linked their existing Facebook created account with their new King account. Support restored most of their gold bars, as they weren't that many to begin with.
You should therefore also write to Support (<- link). Just don't give up if they tell you can't help you. Reply back and insist that it wasn't your fault.
If Support don't help you and you feel like chatting, feel free to drop me a line on Discord (Sun#0314) or Reddit (u/Sunnysboy).
Good luck! 👍
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I lost my game level after getting new computer
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I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…