Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why does my chocolate box NOT show up EVERY time I play Candy Crush?

Chocolate Box STILL disappearing for a day or more at a time and I am in and out of Candy Crush multiple times a day. My current challenge is to finish 6 levels. WELL.... I finished 3 levels so far this morning. When Chocolate box finally re-appeared I did NOT get credit for passing even 1 level. Why even play anymore?

Accepted answers

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Hi and Welcome to the King Community

The bonnus features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return

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Accepted answers

All comments

Hi and Welcome to the King Community

The bonnus features (Chocolate Box) might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return

Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Why candy crush saga DIDN’T give my 30 gold bars after passing to 6200 on episode as usual **
where’s my 30 gold bars after passing to level 6200 I fill cheated
Invisible awards
This is happening a lot. Anyone else?
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…