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Did not get what I paid for!
shakerbaby
Posts: 6
Level 2
in Support
I paid 5.29 total through Paypal for the Gold Pass early this morning on my PC. I just got on to play and it is still asking me to buy it! I checked paypal and the payment went through. Either give me my money back or correct this! Also --- game keeps freezing up when I click different things through the game and it only does this on PC -- not phone. I will file through Paypal if you do not respond with refund or Gold Pass. Marie
Answers
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Hello Marie @shakerbaby🤗 Hearty Welcome back to our lovely King Community!
I am very sorry to hear that the Gold Pass purchase did not come through you😕
Looks like there has been few in the game today for some reason😶😶 Please don't worry and check this link to find out what are your next steps for the purchase transaction to be fulfilled and for you to receive all the extra items in Gold Pass.
Since you have purchased on PC, please scroll down a bit and find both Windows App category and Facebook category to check your next steps.
If you need further assistance, please post your reply in the box given below. Hope everything works out quickly and you receive your goodies🤞
Have a great rest of the day!
