No videos anymore!

nina99

Dear Candy crush support.

my email is: nina70437@gmail.com

since about 3 weeks I can’t watch videos (advisement) anymore. It’s so disgusting because I play about 2 hours a day and can’t make a level without help.

please repair this please, that I can watch videos again. I am playing since 2012 and I’m almost level 9000 but it’s not fun anymore. I already wrote you a few times but no answer. Please please

have a wonderful day! Greetings

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.