Delete a comment

jk14 · March 2023

Hello, how do I delete a comment or remove a photo from a comment? Thank you. I tried does not work from mobile… thank you J

Alienscar · March 2023

Hello @jk14 you can't delete a comment once it has been posted. All you can do is edit your comment. You can only edit up to twenty four hours after you first posted the comment.

jk14 · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2585991#Comment_2585991

Thank you. I still have 4 hours to edit, I'd like to remove a photo I uploaded but it does not let me to. Is this possible or should I contact support team to have to removed?

Alienscar · March 2023

Hello @jk14 some of the formatting features of this site do not work very well on mobile. Trying to delete an incorrect tag is impossible for example. Removing a photograph or screenshot can be very difficult. You are supposed to tap on the photo in edit mode and then select the bin icon, but for some reason this does not work on mobile.

I have found that I have to 'select all' and then press the back button to delete everything that is in the comment. That is, you have to edit all of the text and the photo out of the comment just to remove the photo.

jk14 · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2586434#Comment_2586434

Thank you for your help 🙏☺️, you are right the site is very limited I have tried all even on a computer and no luck… I have contacted the support team so fingers crossed 🤞