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Sheltiemomma

Sheltiemom5
Sheltiemom5 Posts: 8

Level 2

Is anyone else still not getting purchases added to game? The only thing I can buy & actually receive are gold bars! Everything else purchased gets lost in cyberspace. SO FRUSTRATED!

Answers

  • kiara_wael
    kiara_wael Posts: 157,009

    Hi and Welcome to our Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • Sheltiemom5
    Sheltiemom5 Posts: 8

    Level 2

    Never got my refund!🤬🤬

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