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Account not updating

rrayles
rrayles Posts: 6

Level 2

  • I have played this game for over 2 years with no problems. Today the shop and Weekly contest just soon like loading and say restart required but don’t delete. I am in my account but when I go to logout it acts like I am not logged in. When I try to login to my account it says connection error - try again in a bit. I have updated everything, restarted many times, and have tried everything in the the other support threads. Have 900 live I don’t want to lose I can login to my computer and phone just not my iPad

Answers

  • kiara_wael
    kiara_wael Posts: 158,211

    Hi and welcome to the King Community

     Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find more details HERE.

  • benjaa5
    benjaa5 Posts: 8

    Level 2

    I am having the same exact issue. There are now updates available. Logging in doesn’t work either. Please help

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