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I can play the game but some events cannot load like the weekly contest and cannot load or connect the shop. Please need help fixing this issues
I found the solution to the issue I delete and reinstall the app then I was able to log in to my kings .com account. Thanks 😊
I update every thing , I can log in to the community but not on the game through my king account . I can play but when ask yo log in on my account says cannot do it
If I delete the app on my phone will that help? Will it save my progress level? Please help me fix this issue. Thanks 😊
Hi and Welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
I did restart a lot of times I check my Wi-Fi connection too and did all suggestions in the FAQ but still didn’t solve the issue. Thanks
As it said 'restart required', maybe you have to restart without deleting.
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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