Haven’t been able to connect to the store all week

Question

I see there’s been a few complaints along these line that seem to spontaneously resolve. I’ve waited for an app update but it didn’t solve my issue. Occasionally I get the message that a restart is necessary, but restarting my device (or even offloading and redownloading) hasn’t solved the issue.

Help!

LowPost42 · Answer

Did all that, still won’t connect. I did log in to my King account on a different device and played a level. Would that be messing up the works?  I tried logging out of that device and logging into my primary, but my primary won’t connect. Candy crush only, other king games connect fine.

kiara_wael · Answer

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE