Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Gone back 3 levels

rhi1980

Won levels 4781, 4782 and 4783 yesterday so I should be on level 4784 today but the game has put me back to level 4781 again today, levels 4782 and 4783 even have the crowns above them to show that I won them on my first go. Game won't let me proceed until I win 4781 again.

Anyone else experienced this? If so, what did you do to correct it?

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rhi1980

Thanks for your help, unfortunately, I didn't screenshot the game with the levels completed (didn't think I needed to).

Unfortunately I play it through Facebook. Looks like I can't do anything but replay those levels again :(

Doondie

https://community.king.com/en/candy-crush-saga/discussion/402546/gone-back-3-levels

Hello, Mr/Ms Newbie,

Is your game linked to your Facebook account? If so, check your progress on the browser version.

Are you playing on only one device? If so, take a screenshot of your map before relogging, otherwise you might not have the chance to do it afterwards. Then write to Support and ask them to compete those levels for you.

I've seen a bugged account before and it was really weird - 1500 missing levels and those present were also bugged (every 2nd level of an episode was incomplete and not only that).

The account owner wrote to Support and they fixed the account by manually competing all missing levels.

Good luck! 👍

rhi1980

There are no stars beneath 4782 and 4783 but as I say, the crowns are there which indicates that I won those levels on my first turn. I have tried logging out and logging back in but it's still the same.

Really frustrated as it took me a while to get past level 4781 and now I am stuck back on it again. I'm guessing my only way forward is to try and win those levels again?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/402546/gone-back-3-levels

Hello @rhi1980🤗 Hearty Welcome to our lovely King Community!

I am sorry to hear that you are having an issue in your game!! Do you see stars on levels 4782 and 4783? Or is it just the Gold Crowns?

Did you try to log out and log in? If not, I would suggest you to that step and see if you go back to your original level.

If you need further assistance, please post back by typing in the blank box given below to my comment.

Keep having fun in your game(s) and have a Crushilicious rest of the day🍬🍬

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/402546/gone-back-3-levels

Hello @rhi1980🤗 Hearty Welcome to our lovely King Community!

I am sorry to hear that you are having an issue in your game!! Do you see stars on levels 4782 and 4783? Or is it just the Gold Crowns?

Did you try to log out and log in? If not, I would suggest you to that step and see if you go back to your original level.

If you need further assistance, please post back by typing in the blank box given below to my comment.

Keep having fun in your game(s) and have a Crushilicious rest of the day🍬🍬

rhi1980

Really frustrated as it took me a while to get past level 4781 and now I am stuck back on it again. I'm guessing my only way forward is to try and win those levels again?

Doondie

https://community.king.com/en/candy-crush-saga/discussion/402546/gone-back-3-levels

Hello, Mr/Ms Newbie,

Is your game linked to your Facebook account? If so, check your progress on the browser version.

I've seen a bugged account before and it was really weird - 1500 missing levels and those present were also bugged (every 2nd level of an episode was incomplete and not only that).

The account owner wrote to Support and they fixed the account by manually competing all missing levels.

Good luck! 👍

rhi1980

Thanks for your help, unfortunately, I didn't screenshot the game with the levels completed (didn't think I needed to).

Unfortunately I play it through Facebook. Looks like I can't do anything but replay those levels again :(

retreive progress
All of My progress is not showing in my candy crush saga game. How do I retrieve all my progress? I was playing the game in my facebook account
PERCHÉ NON HO LA PUBBLICITÀ ??? GRAZIE !!!
Senza pubblicità e impossibile giocare grazie
Bug level 11924
No yellow candies appear and the level cannot be passed
Add no coming need add coming
Need add
6 hour unlimited lives
I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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