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I think there is a Glitch on this level. It doesn’t even let me make a turn
Hi @Werner_Cichy , Welcome Back
Thanks for the feedback. Level 13136 has been reported ,
Soon you should be able to play level 13 136 as you are right, it is not working as it should so we are working on improving it as we speak. Check the game later today as I'm sure we would have it solved by then 😉
I have been having the same problem as reported. No moves given
Sorry to hear this is persisting.The level should have been fixed! Can you let us know which device you are playing on and the game app version you have installed?
Also, a screenshot of the level when it gets stuck so we can have a closer look.
Thanks ☺️
I’ve been stuck on 13136 from a glitch that won’t even give me a chance to take a turn. I’ve reinstalled Candy Crush and even tried playing on my tablet with no success.
I’m having same issue and haven’t been able to play for 4 days now
Because the bug of level 13136, I accidentally delete the game. When I reinstalled, all my booster was gone, how can I get my booster back.
This is taking too long to resolve, updates should be provide
Hi @goobsterr Sorry to hear that
You have arrived in BW3 no worries I will have this moved across for you and your moderators will be happy to help 💓
Hi I have sent email and comment but I didn’t get a satisfactory answer, so this will be my last attempt if I don’t get a resolution, I will leave the game because the level I’m on doesn’t let me play, it says no more switch available and level fail even before I start the level. Because of this, I’ve lost my life, lost me boosters and it was the last level I need to claimed the gold from candy royals!!! Every time I tried to play the level, the following happened…….can you resolve this please….
I can't make any moves in level 13136 for two days already. Not with and not without any boosters. When will this bug be repaired?
As soon as I start the game it says no moves, shuffling and then says oops. I can see there are moves that could be made!
I have wasted all my lives on every platform and the level won't let me play.
I ended up at this level too, I'm angry because I just got 30 minute bonuses for everything and this kicked me out
When will this bug be fixed? How can some players get past this level and others don't even get to make a move? I was in 1st place for tbe gold bars not anymore. Just fix the bug or you will loose players
Unfortunately, it does not allow you to play at level 13136. I can't go any further. Please help me
Yes. I can't get through level 13136. When can it be fixed or how to proceed forward? Any tricks?
Hi and Welcome to the King Community
Thanks for the feedback. Level 13136 has been reported , Here
I cannot pass level 13136 due to a glitch. I keep getting “No more possible switches. Shuffling, and Level Fail”. I’ve lost power ups, gold, lives/heart, and timed power ups. Can someone help me eith this issue????? This is frustrating.
Thank you, thank you! That was the best tip ever!
I was trying to get the mixers first and the outcome was 0. Switched up and got it on my 2nd try. No Boosters. Had 65 moves waiting for me but only had 8 bars.
Thanks again kiara_wael
Same for me. I can see how I would be able to play but it doesn’t even give me the chance.
When is level 13136 going to be fixed?
I have come to the conclusion that I will probably have to quit playing Candy Crush Saga. Sad that they don't even acknowledge this problem.
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Anyone else have this problem with this level - I've tried twice - same result. No way to find more to get rid of .
Dont destroy Magic Mixer to early . Magic Mixer earn Bubble gum pop.
Will try - thanks
It worked - passed level with no problem. Thanks again
Level 13136 does not allow for you to make any moves be it sends message no more possible moves (again you don't even get to make one move). Then is says level failed. Again I never made a single move.
Thank you for reporting. I'll give this feedback to the game Team
The level keeps saying I have no moves off the start and I can’t make any moves
Thank you for the feedback. Level 13136 glitch and has been reported
Hello, Ms Newbie,
Welcome to the forum! 👋
Is the matter with this level the same as in this thread?
What do I do when the game cheats me?
The level basically fails upon loading your start-up boosters because there are no valid moves, according to the system. This shouldn't be allowed to happen, especially not on the very first move. Like, how hard is it to automatically replace special candies when this happens? 😒
If you're experiencing the same bug, you gotta wait for your timed boosters to wear off. And you should report it to Support. Ask them for compensation too.
Good luck! 👍
Honourable mention: @QueenB @QueenB
Hi there. Does your game look like mine on the image below? You should be able to move any of the four toffee swirls into the frosted blue candies to make a wrapped candy. Check the video below as well.
Nope.. mine doesn’t allow me to make a move at all
Level 13136 is glitch and has been reported to the game Team. Thank you
Having the same issue on level 13136. Someone fix it soon!
Level 13316 has been reported .thank you
Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!
As Kiara the Candy Crush Moderator has explained you and the players : Level 13136 has been reported to Community Team already, please be patience waiting until this level should be fixed on tomorrow. Thanks.
So when will I be able to continue playing??
Hi there!
Could you please let us know if you're still unable to play the level and if yes, which device are you playing? Android, Apple or playing on Facebook?
Thank you 🙂
Thank you for letting us know about level 13 136! Are you still having issues starting the level?
Can you please let us know which device you play on and the game app version you are currently playing on?
Thanks 🙂
I have the same problem and try to play it from my iPhone and directly on Mac either and the problem remains.
Any solution already?
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Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
