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Connection issues?

MargsC
MargsC Posts: 48

Level 3

Hi there,

I keep getting a connection problem, but everything else on my device is fine. Even CC Friends. I'm going to lose my daily reward and get bumped back. And I can't receive lives from others or access the shop.

Have rebooted phone, tried to logout and in again, but connection issue stops that.

Please help?

Regards

Margs

Answers

  • kiara_wael
    kiara_wael Posts: 155,861

    Hi and Welcome to the King Community

    I'm sorry because your game app is corrupted and you need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.

    You will find more details HERE.

    Thank you!

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