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Lost account
iankudla157
Posts: 3
Level 1
in Support
Answers
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Hi and Welcome to the King Community
If you didn't save the game progress through an account then you have completely lost your game progress.
However, if you want to start again from the correct level, you must first connect the game through a Kingdom or Facebook account. Since boosters are stored locally on the device, they can be damaged for a variety of reasons.
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
For more info here
I have lost my progress or all played levels?
If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored
