Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and Welcome to our lovely King Community!
I am sorry! In our Community, we speak English only for everybody to communicate and understand better. Hence, next time, please post your question in English.
By looking at your above screenshot, it looks like you are having an issue with a "Purchase" you made!! For any issues and/or queries, you will have to contact the King Customer Support team. Please click on this link to send your complaint --> https://soporto.king.com/contact
Hope your issues gets resolved! If you need further assistance, please post a new question in English.
Thank you for understanding! Have a great rest of the weekend🍫🍫