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Why is the playing screen so small as of yesterday?
Let's try the instructions in our Help Center -- click HERE to find more detailed instructions with images. Let me know if this works better.
Also, I noticed that your screenshots are for Candy Crush Saga, so you are in the wrong forum. This forum is for Candy Crush Friends Saga, so I will have your question moved to the CCS forum so a Moderator for that game can explain the portrait view of CCS.
Your site has no link, at least for me, to complete a ‘Score and progression sync’. I have no option for this task.
Both of us play on Facebook and neither one of our accounts are synced on King.com? I cannot play well on a phone app, so I just play on FB. I will try your instructions.
Hello @DAC. This is a curious phenomenon. If the problem is not related to your computer, it might be related to your profile. Here are some questions to help us better troubleshoot your issue:
Do you and/or your daughter play CCFS on Facebook? ...or on King.com?
If you play on Facebook, is your account synced on King.com? If not, do the following on your PC:
Is your game app up-to-date? I am currently on version 3.3.2. If you are not, please update the app.
Have you tried playing on a different device, such as a mobile phone? If so, do you get the same smaller screen?
We are anxious to help and look forward to your answers to these questions.
Mine is doing the exact same in such small screen of graphics I can't even play the game any longer. Don't blame my computer because my daughter plays the game on my computer and yet her profile does not create the same screen type.
Hi @Lauckt warm welcome.
You are here at Candy Crush Friends Saga and our game has not been changed in format.
What exactly do you mean and maybe you have a screenshot?
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And how
I have gotten to level 11526 bur can't get past. Anybody have suggestions?
No matter how much I request when I ran out of lives the other players in my friends list never assist me with lives but they keep asking me to send. Why? Here's my user id 1162873740
I have been playing candy crush for long time and now it’s starting me from beginning.why?
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
