Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @muneer805 this forum can't help with purchasing issues as everyone here is just a player of Candy Crush. If you couldn't get full use of an item you purchased then all you can do is contact Player Support.
You can contact Player Support through the Help function of your game or by clicking on the Contact Us button at the bottom of this page